General rating
1.5/5.0
Of the 45 reviewers, 5 (11.11%) recommend this store.
Customer reviews
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36
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0
Janet.Lynch
Reviewed on: Jul 01, 2023
Recommends this store!
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0
Lloyd579
Reviewed on: Jun 30, 2023
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0
Hall854
Reviewed on: Jun 30, 2023
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Frances.Myers
Reviewed on: Jun 29, 2023
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Sebastian
Reviewed on: Jun 29, 2023
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0
Eugene.Young
Reviewed on: Jun 28, 2023
Recommends this store!
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1
Gina F.
Reviewed on: Jun 28, 2023
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1
Mary R.
Reviewed on: Jun 28, 2023
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2
Wallace874
Reviewed on: Jun 27, 2023
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1
Norma P.
Reviewed on: Jun 27, 2023
FAQs by the Kupn Community
When are they going to realize their business is $#*!? :)
Christopher Sep 14, 2020
Never Folks keep using them Until they began to see decline in sales, they will not change
Mia565 Mar 28, 2020
They will never realize, they will just become bankrupt.
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why you have no standards for correct delivery and have the nerve to charge a delivery fee plus a tip your co sucks big time
Jean589 Oct 03, 2019
Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.
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Why is Grubhub so lousy?
Dean Nov 19, 2020
Because they have horrible business practices. Their drivers steal food, get away with it, and then grubhub bans YOUR account because they think you're at fault. Avoid at all costs.
Harry.Gutierrez Jun 08, 2020
Their system allows their drivers to steal food with no repercussions. You wind up paying almost double in nonspecific "fees" and tips that your driver may not even earn.
Vasquez5 Apr 21, 2020
They simply don't care. You can have the best idea and product, but if you don't care about customer service or handle your customer poorly, you're in trouble.
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Is it normal to take over 2 hours for delivery? If it is it should be stated before purchase.
Roberto Feb 29, 2020
Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.
Nora Feb 28, 2020
I read online that if a customer cancels the order, the driver still gets paid, and keeps the food. It's totally plausible that they just ignore the phone and wait for the order to cancel. I think this is what happened to me. I assume that this catches up with them eventually. Still, Grubhub should do something about this.
Price361 Dec 22, 2019
I'd be much happier with waiting 2 hours and getting my food. I waited 1.5 hours to be told that my food will not be coming today.
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Why do you take so much pride in providing poor service?
Roy Jul 16, 2019
They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.
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